Data Privacy · Your Rights · Philippines
Your privacy matters to us. This page explains what personal information jilihost collects when you use our platform, why we collect it, how it is stored, and what rights you have as a Filipino player. We keep things straightforward so you always know where you stand.
What We Collect & Why
When you register and use jilihost, we collect certain personal information that is necessary to operate your account and deliver our services to you as a Filipino player. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or withdrawals in Philippine pesos. We also collect technical data such as your device type, browser version, IP address, and session activity logs to help us maintain platform security and improve your experience. Identity verification documents may be requested when required by our compliance process, and these are handled with strict confidentiality. We do not collect any personal data beyond what is reasonably necessary for the purposes described in this policy. If you contact our support team, the content of those communications may also be retained to help resolve your query and improve our service quality.
The personal data we collect is used primarily to create and manage your account, process your financial transactions, and verify your identity in line with responsible gaming and regulatory requirements. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies. Technical data helps us detect and prevent fraudulent activity, protect the integrity of our games, and ensure that our platform performs reliably across all devices used by players in the Philippines. We may use anonymised and aggregated data for internal analytics to understand how players interact with our platform and to guide product improvements. jilihost does not use your personal data to build advertising profiles or sell your information to marketing companies. Any use of your data beyond what is described here will only occur with your explicit consent or where required by applicable law.
jilihost does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes, full stop. We may share limited data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and technical infrastructure providers — but only to the extent necessary for them to perform their specific function. All third-party partners we work with are contractually required to handle your data securely and in accordance with applicable data protection standards. In certain circumstances, we may be legally required to disclose personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines or other relevant jurisdictions. Where such disclosure is required, we will only provide the minimum information necessary to satisfy the legal obligation. We will never voluntarily share your data with any entity that does not have a legitimate and documented need for it.
Your personal data is stored on secure servers protected by industry-standard encryption, access controls, and regular security audits. We use SSL/TLS encryption for all data transmitted between your device and our platform, ensuring that your information cannot be intercepted during transit. Access to personal data within our organisation is strictly limited to personnel who require it to perform their job functions, and all such access is logged and monitored. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by our legal and compliance obligations. When data is no longer needed, it is securely deleted or anonymised in accordance with our data retention schedule. While we take every reasonable precaution to protect your information, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and keep your login credentials confidential at all times.
As a player based in the Philippines, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your data where there is no longer a legitimate reason for us to retain it. You may also request that we restrict the processing of your data in certain circumstances, or object to specific uses of your information where you believe those uses are not justified. To exercise any of these rights, you can contact our support team using the email address listed in the footer of this page, and we will respond to your request within a reasonable timeframe. If you believe your data privacy rights have been violated, you have the right to raise a complaint with the relevant data protection authority in the Philippines. We are committed to resolving any privacy concerns fairly and transparently, and we take all such requests seriously. Your trust is important to us, and we will always handle your data with the care and respect it deserves.
Quick Reference
Your data is safe with us. If you have any questions about how we handle your information, check our FAQ page or reach out to our support team. When you're ready, creating a free account takes just a few minutes.